Sraboni Barua
About Candidate
1. Problem-solving, analytical, and teamwork skills: Developed and maintained Flutter apps, collaborated with cross functional teams, and ensured smooth app operations.
2. Experience with version control systems: Proficient in using Git for version control, including branching, merging, and
collaborative development on platforms like GitHub and GitLab.
3. Collaborative development: Worked closely with senior developers, participated in code reviews, and implemented best
practices to enhance team efficiency.
4. Active extracurricular involvement: Participated in developer communities, contributed to open-source projects, organized
meetups, and volunteered for tech education.
Location
Education
National University Department : Zoology Year : 1st Year Running Session : 2023-2024
Group : Science Board : Chittagong Result : GPA : 4.50 out of 5.00
Group : Science Board : Chittagong Result : GPA : 5.00 out of 5.00
Work & Experience
Duties/Responsibilities: 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Responding promptly to customer inquiries. 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer complaints. 5. Knowing our products inside and out so that you can answer questions. 6. Processing orders, forms, applications, and requests. 7. Keeping records of customer interactions, transactions, comments, and complaints. 8. Communicating and coordinating with colleagues as necessary. 9. Providing feedback on the efficiency of the customer service process. 10. Managing a team of junior customer service representatives. 11. Ensure customer satisfaction and provide professional customer support.
