Shah Poran

Relationships Officer, Auto Empire Limited, Dhaka.
March 29, 1996

About Candidate

Highly motivated and experienced in social science seeking a challenging position in a reputable organization.
Offering extensive knowledge in social research methods, data analysis and policy development with proven tack
record of previous experience in volunteer and professional development. Aiming to utilize my strong critical
skills and passion for understanding societal behaviors to contribute to the organizational goals and objectives.

Location

Education

M
Master of Arts 2023
Jahangirnagar University
B
Bachelor of Arts 2022
Jahangirnagar University
H
Higher Secondary Certificate (H.S.C) 2013
Dhaka College.
S
Secondary School Certificate (S.S.C) 2011
Tamirul Millat Kamil Madrasha.

Work & Experience

R
Relationships Officer 01/02/2022 - 10/10/2023
Auto Empire Limited, Dhaka.

• Performed account management to enhance existing client relationship. • Analyzed and reviewed potential business to ensure maximum profitability. • Ensured customer agenda satisfaction. • Managed and evaluated the activities of outside investment advisers. • Feedback Input from customers as to their likes, dislikes and satisfaction; may be in the form of numerical ratings or free response • Customer Relationship Management (CRM) data– Information on customers obtained from various sources such as the company’s website, live chat, social media and email – used to learn more about customers and what they want • Computers To input data, create spreadsheets and keep in touch via email with others in the company and with clients • Existing customers who do business with the company

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